Filipino Consumer Alert

May 15, 2006

Serendra Condominium : What They Will Not Tell You (Part I)

If you will buy a unit from Serendra (joint effort between Community Innovations Incorporated and Ayala Land), try knowing from your salesperson about what you're actually getting when you purchase a unit.

If you're getting one from the cheaper "district", parking spot is an additional cost. But if you'll buy a parking space or two, there is no guarantee that your parking spaces will be side by side as you would expect. There is also no guarantee how far or how close your parking space will be from your unit. The salespeople will say that it should not be a problem and your spaces will be side by side and close to your unit. But they will NOT put those in writing. The exact location of your parking spaces could not be guaranteed ! If it was never part of the contract, then they have no obligation to fulfill whatever they told you.

Remember that some of their sales managers are very hungry for a commission so they will tell you anything you want to hear whether it is true or not.

Again buyer beware as this applies to other condominium companies as well.

May 14, 2006

Problem with Serendra Condominium (Community Innovations Inc.)

My cousin working currently in the U.S. had a bad experience with how Serendra Condominium handled her account. Serendra is a joint effort between Ayala Land and Community Innovations Inc. I guess they're both well known in the Philippines.

She was told by Serendra that she has not paid some additional charges after making paying her monthly payment for about 6 months. She tried to get in touch with Serendra via email but nobody responded to her. She tried making long distance phone calls but the person is either not in the office or out in a meeting somewhere. She did not get any answer back.

Time went by without any resolution and they took over the condo unit and never refunded back all the payments she made.

She still makes phone calls at Serendra but is being passed from one person to another. She is not giving up though.

Seems like once they made the sale, nobody wants to listen.

Beware : Buying a ‘Pre-Selling’ Condo Unit or House in the Philippines

Filed under: Balikbayan, Filipino, OFW, Philippine Real Estate, Philippines, Pinoy, Robinsons, Serendra — filipino360 @ 12:00 pm

Salespeople from real estate companies in the Philippines have been visiting the States to make Filipinos more aware of recent real estate developments back home.
They'll entice people to purchase a home or a condo unit at a supposedly 'pre-selling' price. That pricing scheme is being offered when no actual development has been started yet. It is supposedly cheaper compared to when the housing development gets started.
That could be true but you entail a greater risk.
A lot of our kababayans from the States were conned into making the purchase only to find out after paying their monthly mortgage for about two years that the builder has not even broken ground yet. Hopefully the builders still have intentions of building and not run away with the money.

March 7, 2006

Philippine High-Rise Condominiums are High Risk

There are various high-rise condominium units in the Philippines being presented and offered to OFWs.

Imagine if you are occupying a 30th floor unit and there is a fire in your floor or in one of the floors below you. What if the sprinkler system does not work and the fire escape is blocked ? The most likely choice is to rely on the extended ladders of the local fire department, right ? Wrong ! They do not even have a reliable fire/emergency system. Last time I checked, they do not even have a ladder that could reach that high.

Live at those higher floors at your own risk.

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