Filipino Consumer Alert

May 15, 2006

Serendra Condominium : What They Will Not Tell You (Part I)

If you will buy a unit from Serendra (joint effort between Community Innovations Incorporated and Ayala Land), try knowing from your salesperson about what you're actually getting when you purchase a unit.

If you're getting one from the cheaper "district", parking spot is an additional cost. But if you'll buy a parking space or two, there is no guarantee that your parking spaces will be side by side as you would expect. There is also no guarantee how far or how close your parking space will be from your unit. The salespeople will say that it should not be a problem and your spaces will be side by side and close to your unit. But they will NOT put those in writing. The exact location of your parking spaces could not be guaranteed ! If it was never part of the contract, then they have no obligation to fulfill whatever they told you.

Remember that some of their sales managers are very hungry for a commission so they will tell you anything you want to hear whether it is true or not.

Again buyer beware as this applies to other condominium companies as well.

Advertisements

May 14, 2006

Problem with Serendra Condominium (Community Innovations Inc.)

My cousin working currently in the U.S. had a bad experience with how Serendra Condominium handled her account. Serendra is a joint effort between Ayala Land and Community Innovations Inc. I guess they're both well known in the Philippines.

She was told by Serendra that she has not paid some additional charges after making paying her monthly payment for about 6 months. She tried to get in touch with Serendra via email but nobody responded to her. She tried making long distance phone calls but the person is either not in the office or out in a meeting somewhere. She did not get any answer back.

Time went by without any resolution and they took over the condo unit and never refunded back all the payments she made.

She still makes phone calls at Serendra but is being passed from one person to another. She is not giving up though.

Seems like once they made the sale, nobody wants to listen.

March 8, 2006

“Pre-selling” Robinsons Condominiums for 3 Years

There's a condominium unit in Global City, Taguig by Robinsons that has been pre-selling for a couple of years. There was only about three unsold units and yet it still has not broken ground.

Some buyers have been paying their mortgages for years yet Robinsons Land has not even started building. When you ask their salespeople, they will say that it will start soon. I wonder what Robinsons Land is waiting for? More capital ?

This is another case why you have to beware of "pre-selling" condominiums or houses in the Philippines.

March 1, 2006

Philippine Real Estate Cheats

We are now seeing more emails regarding how some people were cheated on real estate transactions. Unfortunately, some of those cheaters were from supposedly reputable and well known companies.

You'll definitely hear more about some of these issues after we get in touch with some of our kababayans to get some clarifications.

Blog at WordPress.com.